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Infor HCM Review

In this comprehensive Infor HCM review, we delve deeply into the capacities, strengths, and potential areas for improvement of the Infor Human Capital Management (HCM) System. In today’s fast-evolving business landscape, organizations are in dire need of efficient and scalable solutions to manage their workforce effectively. Our review provides an exhaustive analysis of Infor HCM’s capabilities, emphasizing its user-friendly interface, robust core HR functions, and sophisticated payroll management. We also explore its adaptability to various business sizes and industries, comparing Infor HCM with other leading HCM systems to assist in making a selection that best fits your organizational needs. Additionally, this review will highlight how Infor HCM integrates with existing technological infrastructures to enhance data-driven decision-making and streamline HR processes, ensuring that it stands as a viable option for modern enterprises seeking to harness the power of advanced HR technologies.

User Interface and User Experience

In this comprehensive review of Infor HCM, we critically evaluate the user interface (UI) and user experience (UX) of this prominent Human Capital Management (HCM) system. Understanding the strengths and potential limitations of these aspects is crucial for organizations considering Infor HCM as a solution for their HR management needs.

Intuitive Design

Infor HCM boasts a user-friendly interface designed to facilitate easy navigation through its extensive HR functionalities. The platform’s layout is straightforward, helping to reduce the learning curve for new users and accelerate the adoption process across various organizational levels. While the initial ease of use is a significant advantage, it’s worth noting that some users might find this simplicity limits quick access to more advanced features, necessitating deeper exploration or additional training.

User Interface and User Experience: Infor HCM Review

Customization and Personalization

A standout feature of Infor HCM is its highly customizable nature, allowing users to modify dashboards and interfaces to align with their specific operational needs. This personalization enhances user engagement by ensuring that relevant tools and data are always within easy reach. However, the depth of customization options available can sometimes be overwhelming for users not accustomed to such flexibility, potentially leading to a paradox of choice where too many options complicate rather than simplify user interactions.

Mobile Responsiveness and Accessibility

Recognizing the increasing need for mobile accessibility in today’s dynamic work environments, Infor HCM provides a robust mobile app that mirrors the functionality of the desktop version. This ensures that users can manage HR tasks effectively while on the move. Despite its strengths, the mobile experience occasionally suffers from sluggishness and a less intuitive user interface compared to the desktop version, which could hinder productivity for remote or field employees.

Engagement and Interaction

Infor HCM aims to improve user engagement through interactive features such as drag-and-drop functionality and real-time updates. These elements generally enhance the efficiency of routine tasks and overall data management. However, if not well-managed, the interface can become cluttered, leading to a potentially confusing user experience that detracts from the system’s overall usability.

User Interface and User Experience: Infor HCM Review

Pros and Cons

Before deciding if Infor HCM is the right HCM system for your organization, it’s important to weigh its advantages and challenges. Below, we detail the significant pros and cons of the system’s user interface and user experience, providing a balanced view to help inform your decision.

Pros of Infor HCM User Interface and User Experience:

  • Intuitive Design: Facilitates ease of use and rapid adoption, reducing the need for extensive training.
  • Customization: Offers extensive options for tailoring the system to meet specific user and organizational needs.
  • Mobile Responsiveness: Supports effective management of HR functions across devices, enabling a flexible work environment.
  • Engagement Features: Interactive elements such as real-time updates and drag-and-drop functionality make the platform more engaging and dynamic.

Cons of Infor HCM User Interface and User Experience:

  • Complex Customization Options: While beneficial, the breadth of customization can overwhelm users and complicate the user experience.
  • Occasional Mobile Performance Issues: Mobile responsiveness can be inconsistent, impacting user efficiency away from the office.
  • Interface Overload: Potential for a cluttered interface with too many interactive elements, which can confuse rather than streamline user activities.


The UI and UX of Infor HCM are thoughtfully designed to cater to a wide array of business environments, aiming to streamline HR management and enhance operational efficiency. The platform excels in providing an intuitive design that is customizable and mobile-responsive, catering to the modern workforce’s needs. However, the challenges it faces, such as potential interface overload and the complexity of customization options, suggest areas for future refinement.

For organizations poised to choose Infor HCM, it’s crucial to consider both the system’s strengths in user engagement and accessibility and the possible obstacles related to its learning curve and mobile performance issues. Overall, Infor HCM offers a robust solution for HR management, but like any system, it requires a commitment to ongoing learning and adaptation to fully leverage its extensive capabilities. This detailed review should provide a solid foundation for businesses to determine if Infor HCM aligns with their operational requirements and strategic goals in human capital management.

Core HR Functions

In this segment of our Infor HCM review, we delve into the core HR functions of Infor HCM, assessing how effectively this Human Capital Management (HCM) system manages the essential tasks that are pivotal to HR operations. Given the integral role these functions play, understanding their execution within Infor HCM is critical for organizations evaluating this system for their HR needs.

Core HR Functions: Infor HCM Review

Comprehensive Employee Information Management

Infor HCM excels at providing a centralized hub for all employee information, from personal data and job histories to benefits and compliance documentation. This robust database is not only secure but also easily accessible, ensuring that HR professionals can quickly retrieve and manage employee details with minimal effort. This centralized approach enhances the efficiency of HR operations, supporting better data management and decision-making processes.

Payroll Integration

A crucial aspect of core HR functions is payroll management. Infor HCM integrates seamlessly with existing payroll systems, facilitating a smooth flow of data that ensures accuracy and compliance with regulatory requirements. This integration is vital for maintaining efficient payroll operations, minimizing errors, and ensuring timely processing of employee compensation.

Absence and Leave Management

Infor HCM offers comprehensive tools for tracking and managing employee absences and leaves. The system allows for easy recording and analysis of leave data, helping organizations maintain accurate records and ensure compliance with local labor laws. Additionally, the intuitive interface enables both managers and employees to handle leave requests and approvals efficiently, promoting transparency and operational continuity.

Benefits Administration

Administering employee benefits is simplified with Infor HCM’s streamlined benefits management module. The system supports multiple benefits plans, enabling HR teams to tailor offerings to meet diverse employee needs. Employees benefit from self-service capabilities, allowing them to review, select, and manage their benefits packages directly, which enhances satisfaction and reduces the administrative load on HR staff.

Core HR Functions: Infor HCM Review

Compliance Management

Infor HCM provides robust tools designed to help organizations stay compliant with various employment laws and regulations. The system includes automated updates to ensure that all HR practices are in line with current legal standards, thus mitigating risks and enhancing organizational compliance.

Pros and Cons

Before deciding if Infor HCM is the right HCM system for managing core HR functions within your organization, it’s important to weigh its advantages and challenges. Below, we detail the significant pros and cons of Infor HCM’s core HR functionalities, providing a balanced view to help inform your decision.

Pros of Infor HCM Core HR Functions:

  • Centralized Employee Data Management: Simplifies access and enhances the management of employee information.
  • Seamless Payroll Integration: Reduces errors and ensures compliance, easing the complexities of payroll administration.
  • Efficient Absence Management: Offers robust tracking and management tools that improve operational efficiency.
  • Streamlined Benefits Administration: Facilitates easy management of diverse benefits plans, enhancing employee satisfaction.

Cons of Infor HCM Core HR Functions:

  • Complex System Customization: While highly customizable, the settings and configurations can be complex, requiring a solid understanding of the system.
  • Dependence on Integration: Optimal performance heavily relies on the seamless integration with existing systems, which can be challenging.


Infor HCM’s core HR functions are built to streamline and enhance the essential operations of human resources departments. With robust integration capabilities, comprehensive data management, and efficient handling of payroll and benefits, Infor HCM positions itself as a potent tool for improving HR efficiencies. However, the system’s complexity and integration requirements necessitate a thoughtful implementation strategy. Organizations considering Infor HCM should weigh these factors carefully to ensure that the system can meet their specific needs and deliver on its promise of transforming HR operations into a more strategic, data-driven function. This detailed evaluation provides the insights needed to make an informed decision about deploying Infor HCM in your business environment.

Payroll Management

In this segment of our Infor HCM review, we focus on the payroll management capabilities of Infor HCM, a crucial component of any comprehensive Human Capital Management (HCM) system. Effective payroll management is not only essential for ensuring accurate and timely payment to employees but also plays a critical role in maintaining compliance with financial regulations.

Automated Payroll Processing

Infor HCM streamlines payroll operations through its automated payroll system, which is designed to reduce the administrative burden on HR departments. This system efficiently handles calculations for wages, taxes, deductions, and other payroll-related items, minimizing the potential for human error and ensuring that employees are paid correctly and on time. The automation extends to tax updates and other regulatory changes, which are crucial for keeping the payroll process compliant with current laws.

Payroll Management: Infor HCM Review

Integration with Financial Systems

A key strength of Infor HCM’s payroll management is its ability to integrate seamlessly with existing financial systems. This integration ensures that payroll data directly feeds into the general ledger and other accounting systems, facilitating real-time financial reporting and simplifying the reconciliation process. Such integration is invaluable for organizations looking to maintain accurate financial records and gain insights into their overall financial health.

Employee Self-Service Portal

Infor HCM enhances employee engagement and transparency through its self-service portal, where employees can access their pay slips, tax forms, and payroll history at any time. This feature not only empowers employees by giving them direct access to their payroll information but also significantly reduces the workload for HR staff by decreasing the number of queries they need to handle.

Compliance and Reporting

Maintaining compliance with payroll regulations is a non-negotiable aspect of payroll management. Infor HCM addresses this need by including comprehensive compliance tools within its payroll module. The system is regularly updated to reflect the latest payroll compliance requirements, helping organizations avoid costly penalties and legal issues. Additionally, Infor HCM provides robust reporting capabilities that allow HR professionals to generate detailed payroll reports for audits, budget planning, and compliance checks.

Payroll Management: Infor HCM Review

Pros and Cons

Before deciding if Infor HCM is the right HCM system for your organization’s payroll management, it’s important to consider both its strengths and challenges. Below, we detail the significant pros and cons of Infor HCM’s payroll management capabilities, providing a balanced view to help inform your decision.

Pros of Infor HCM Payroll Management:

  • Automated Payroll Processes: Reduces the potential for errors and streamlines the payment cycles.
  • Seamless Financial Integration: Enhances accuracy in financial reporting and simplifies accounting workflows.
  • Employee Self-Service Features: Empowers employees with access to their payroll data and reduces administrative tasks for HR.
  • Strong Compliance Tools: Ensures the payroll system remains compliant with evolving tax laws and regulations.

Cons of Infor HCM Payroll Management:

  • Complex Setup and Maintenance: While powerful, the initial setup and ongoing maintenance of the payroll system can be complex and resource-intensive.
  • Dependence on System Updates: Reliance on timely system updates for compliance may pose challenges if not managed properly.


Infor HCM’s payroll management functionalities are robust and designed to meet the complex needs of modern organizations. By automating critical payroll processes and ensuring seamless integration with financial systems, Infor HCM helps streamline operations, enhance compliance, and improve overall payroll efficiency. However, the complexity of setup and the necessity for regular updates require careful planning and resource allocation. Organizations considering Infor HCM should thoroughly evaluate these aspects to ensure that the system aligns with their operational needs and strategic objectives, ultimately helping them manage payroll more effectively.

Time and Attendance Tracking

In this part of our Infor HCM review, we explore the time and attendance tracking capabilities of Infor HCM. Efficient management of time and attendance is vital for ensuring accurate payroll processing and operational efficiency. We assess how Infor HCM handles these crucial aspects and how it benefits organizations looking to optimize their workforce management.

Time and Attendance Tracking: Infor HCM Review

Accurate and Flexible Time Tracking

Infor HCM offers a comprehensive solution for tracking time and attendance that caters to the diverse needs of modern businesses. The system supports multiple time-tracking methods, including digital time clocks, mobile apps, and web-based entries, allowing employees to record their hours in a way that best fits their work environment. This flexibility ensures that all hours worked are accurately logged, reducing discrepancies and the potential for payroll errors.

Seamless Integration with Payroll

A standout feature of Infor HCM’s time and attendance tracking is its seamless integration with the payroll system. This integration ensures that all time recorded directly influences payroll calculations, automating the process and reducing administrative overhead. By linking time and attendance data with payroll, Infor HCM helps eliminate errors commonly associated with manual data entry, ensuring employees are paid correctly based on their actual working hours.

Real-Time Attendance Monitoring

Infor HCM provides real-time monitoring capabilities that allow managers to view attendance data as it happens. This feature is particularly useful for managing on-the-fly adjustments to staffing, addressing unexpected absences, and ensuring compliance with scheduled hours. Real-time data helps managers make informed decisions that affect daily operations and long-term planning.

Comprehensive Reporting and Analytics

The platform also includes advanced reporting and analytics tools that enable HR professionals to generate detailed reports on attendance patterns, overtime, and compliance with work regulations. These insights can help identify trends, such as frequent late arrivals or early departures, allowing organizations to address potential issues proactively. Effective use of these analytics supports strategic HR management and operational improvements.

Time and Attendance Tracking: Infor HCM Review

Pros and Cons

Before deciding if Infor HCM is the right HCM system for managing time and attendance within your organization, it’s important to consider both its strengths and challenges. Below, we detail the significant pros and cons of Infor HCM’s time and attendance tracking features, providing a balanced view to help inform your decision.

Pros of Infor HCM Time and Attendance Tracking:

  • Accurate Time Tracking: Ensures that all hours worked are precisely recorded, reducing payroll errors.
  • Seamless Payroll Integration: Automates the transition of time data to payroll, enhancing efficiency and accuracy.
  • Real-Time Monitoring: Allows for immediate oversight and management of attendance, improving compliance and operational responsiveness.
  • Advanced Analytics: Offers valuable insights into workforce behaviors and patterns, aiding in strategic decision-making.

Cons of Infor HCM Time and Attendance Tracking:

  • Complexity in Setup: Configuring the system to meet specific organizational needs can be challenging and may require technical support.
  • Dependence on Accurate Data Entry: While the system is robust, its effectiveness is contingent on the accurate and timely input of data by employees.


Infor HCM’s time and attendance tracking functionalities are designed to meet the demands of dynamic business environments, providing tools that not only streamline daily operations but also contribute to strategic HR management. With its robust integration capabilities, real-time data access, and comprehensive analytics, Infor HCM helps organizations efficiently manage their workforce. However, the potential complexity of system setup and the necessity for accurate data entry highlight the need for thoughtful implementation and ongoing management. Organizations looking to adopt Infor HCM for time and attendance tracking should carefully consider these aspects to fully capitalize on the system’s capabilities and ensure it aligns with their operational and strategic goals.

Benefits Administration

In this part of our Infor HCM review, we focus on the benefits administration capabilities of Infor HCM. Effective management of employee benefits is a critical function within Human Capital Management (HCM) systems, playing a pivotal role in both employee satisfaction and regulatory compliance.

Streamlined Benefits Management

Infor HCM simplifies the complex process of benefits administration through its comprehensive and flexible module. The system supports a wide range of benefits options, including health insurance, retirement savings plans, and other employee perks. With Infor HCM, HR teams can easily set up and modify benefits packages, tailor them to meet diverse employee needs, and ensure that all offerings comply with current laws and regulations.

Benefits Administration: Infor HCM Review

Employee Self-Service Portal

A significant strength of Infor HCM’s benefits administration is its robust employee self-service portal. This feature empowers employees to manage their benefits selections independently. Through the portal, employees can enroll in benefits, make changes due to life events, and access detailed information about their coverage. This not only enhances employee engagement by putting control into the hands of the employees themselves but also reduces the administrative burden on HR departments.

Automated Enrollment and Compliance

Infor HCM automates key aspects of the benefits enrollment process, including eligibility checks and enrollment deadlines, ensuring that these critical tasks are handled efficiently and without errors. The system also maintains an audit trail for compliance purposes, automatically updating and applying changes in legislation to benefits management. This automation is vital for keeping the organization compliant with evolving healthcare and benefits laws.

Integration with External Providers

The platform offers seamless integration capabilities with external benefits providers, which streamlines the exchange of data between Infor HCM and insurance or benefits companies. This integration ensures that data remains accurate across systems, reduces the chances of errors, and enhances the overall efficiency of the benefits administration process.

Benefits Administration: Infor HCM Review

Pros and Cons

Before deciding if Infor HCM is the right HCM system for managing benefits within your organization, it’s important to weigh its advantages and challenges. Below, we detail the significant pros and cons of Infor HCM’s benefits administration capabilities, providing a balanced view to help inform your decision.

Pros of Infor HCM Benefits Administration:

  • Streamlined Management: Simplifies the setup and ongoing administration of various benefits packages.
  • Employee Self-Service: Empowers employees with direct access to their benefits information, enhancing satisfaction and engagement.
  • Automated Compliance: Ensures the system stays updated with the latest regulations, reducing the risk of compliance issues.
  • Seamless Provider Integration: Facilitates accurate and efficient data exchange with external benefits providers.

Cons of Infor HCM Benefits Administration:

  • Complex Configuration: Setting up and customizing the benefits module to meet specific organizational needs can be intricate and time-consuming.
  • Dependency on External Integration: Optimal functionality relies heavily on the seamless integration with other systems, which can be challenging to manage.


Infor HCM’s benefits administration functionalities are robust and designed to address the needs of modern organizations by simplifying complex processes and enhancing employee engagement through easy access to benefits information. With its capabilities for automation and integration, Infor HCM helps HR departments efficiently manage employee benefits, ensuring compliance and reducing administrative burdens. However, the complexity of the system’s setup and the dependence on integration with external providers should be carefully considered by organizations looking to implement this system. Ensuring that Infor HCM aligns with your organization’s specific benefits administration needs is essential for leveraging its full potential and achieving effective and compliant HR management.

Performance Management

In this section of our Infor HCM review, we delve into the performance management capabilities of Infor HCM. Effective performance management is vital for fostering employee growth, aligning individual goals with organizational objectives, and enhancing overall productivity. Here, we assess how Infor HCM facilitates these key HR functions.

Comprehensive Performance Review System

Infor HCM provides a robust framework for managing performance reviews, offering tools that allow for continuous feedback and periodic evaluations. The system supports the creation of customizable performance review templates that can be adapted to meet various departmental needs. With Infor HCM, organizations can implement regular performance assessments that are consistent, transparent, and directly linked to strategic goals.

Performance Management: Infor HCM Review

Goal Setting and Tracking

One of the core features of Infor HCM’s performance management module is its goal-setting functionality. The platform enables managers and employees to collaboratively set, monitor, and update performance goals throughout the year. This process is facilitated by easy-to-use tools that integrate goal tracking with daily operations, ensuring that employees remain focused and engaged with their objectives.

360-Degree Feedback

To provide a comprehensive assessment of employee performance, Infor HCM supports 360-degree feedback mechanisms. This feature allows feedback to be gathered from a variety of sources, including peers, subordinates, and supervisors, as well as self-assessments. By offering multiple perspectives, Infor HCM helps create a balanced view of an employee’s performance, which is crucial for effective development and coaching.

Development Planning and Career Pathing

Infor HCM excels in linking performance outcomes with opportunities for professional development. The system includes tools for crafting detailed development plans that are aligned with both current performance and future career aspirations. Furthermore, Infor HCM facilitates career pathing by identifying potential career trajectories within the organization, helping employees understand how they can grow and progress.

Performance Management: Infor HCM Review

Pros and Cons

Before deciding if Infor HCM is the right HCM system for managing performance within your organization, it’s important to consider both its strengths and challenges. Below, we detail the significant pros and cons of Infor HCM’s performance management capabilities, providing a balanced view to help inform your decision.

Pros of Infor HCM Performance Management:

  • Comprehensive Review Tools: Facilitates detailed performance evaluations with customizable review templates.
  • Goal Setting and Tracking: Enhances clarity and focus through collaborative goal management.
  • 360-Degree Feedback: Offers a holistic assessment of employee performance, fostering more accurate and developmental feedback.
  • Development Planning: Links performance evaluations with professional growth opportunities, encouraging continuous employee development.

Cons of Infor HCM Performance Management:

  • Complexity in Setup and Use: While powerful, the extensive features can be complex to configure and may require a steep learning curve.
  • Resource Intensiveness: Effective performance management within Infor HCM can demand significant administrative resources to manage and maintain.


Infor HCM’s performance management system is designed to support organizations in their efforts to enhance employee performance and alignment with corporate goals. By providing tools for comprehensive reviews, goal management, and career development, Infor HCM helps create a productive and motivated workforce. However, the potential complexity of its setup and the resources required for optimal utilization should be carefully evaluated by any organization considering its implementation. Ensuring that Infor HCM meets your specific needs will be key to leveraging its capabilities for successful performance management.

Talent Management and Recruiting

In this segment of our Infor HCM review, we explore the talent management and recruiting capabilities of Infor HCM. Effective talent management is crucial for attracting, developing, and retaining top talent, which in turn drives organizational success. Here, we assess how Infor HCM supports these critical HR functions.

Integrated Talent Acquisition

Infor HCM provides an integrated approach to talent acquisition, making it easier for organizations to attract and hire the best candidates. The system includes advanced tools for managing the entire recruitment process—from job postings and applicant tracking to interviewing and onboarding. With Infor HCM, recruiters can streamline their workflows, ensuring a smooth and efficient hiring process that enhances the candidate experience and optimizes recruitment outcomes.

Talent Management and Recruiting: Infor HCM Review

Comprehensive Candidate Management

The platform offers a robust candidate management system that allows recruiters to maintain a comprehensive database of applicant profiles, track their progress through the recruitment pipeline, and manage communications efficiently. This centralized approach ensures that candidate information is easily accessible and that interactions are tracked meticulously, facilitating better decision-making and enhancing the recruitment strategy.

Seamless Onboarding Experience

Once candidates are hired, Infor HCM helps facilitate a smooth transition into their new roles through its comprehensive onboarding module. The system automates many onboarding tasks such as document management and training schedules, allowing HR teams to focus on engaging new hires and integrating them into the company culture effectively. Customizable onboarding portals provide new employees with all the necessary resources and information, setting them up for success from day one.

Skills and Competency Management

Infor HCM includes tools for detailed skills and competency management, which are essential for aligning employee capabilities with organizational needs. The system allows managers to track and evaluate the skills and competencies of their teams, identify gaps, and plan targeted training programs. This proactive approach to skill management supports continuous employee development and prepares organizations for future challenges.

Talent Management and Recruiting: Infor HCM Review

Pros and Cons

Before deciding if Infor HCM is the right HCM system for managing talent and recruiting within your organization, it’s important to consider both its strengths and challenges. Below, we detail the significant pros and cons of Infor HCM’s talent management and recruiting features, providing a balanced view to help inform your decision.

Pros of Infor HCM Talent Management and Recruiting:

  • Integrated Recruitment Tools: Streamlines the hiring process, reducing time-to-hire and improving candidate engagement.
  • Comprehensive Candidate Management: Enhances the efficiency and effectiveness of recruitment strategies with robust tracking and management features.
  • Effective Onboarding: Automates administrative tasks and provides engaging experiences for new hires, promoting successful integration.
  • Skills Management: Supports strategic workforce planning with detailed skills tracking and development tools.

Cons of Infor HCM Talent Management and Recruiting:

  • Complexity of Features: The extensive functionalities can be complex to navigate and may require significant training for HR staff.
  • Resource Intensiveness: Effective utilization of the talent management module requires considerable time and resources, which might strain smaller HR teams.


Infor HCM’s talent management and recruiting functionalities are designed to support organizations in building and maintaining a high-performing workforce. By offering comprehensive tools for recruitment, onboarding, and skills management, Infor HCM helps businesses attract and retain the talent they need to succeed. However, the depth and breadth of its features necessitate careful planning and adequate resources to fully leverage the system’s capabilities. Organizations looking to implement Infor HCM should consider these factors to ensure they can effectively manage talent and recruiting processes to meet their strategic goals.

Learning and Development

Infor HCM approaches Learning and Development (L&D) through a seamless integration with its Talent Management suite, rather than providing a standalone L&D module. This integration strategy enhances the system’s overall functionality, aligning employee learning and development closely with career progression and performance management.

Learning and Development: Infor HCM Review

Integrated L&D Features

Infor HCM’s L&D capabilities are embedded within the Talent Management suite, offering a cohesive experience where learning outcomes automatically update employee records. This integration ensures that L&D efforts are directly tied to tangible improvements in employee performance and career development, enhancing both individual and organizational growth.

Key L&D Functionalities

  • Skill-Focused Content Delivery and Management: Infor HCM enables organizations to deliver targeted training that meets the specific skills needs of their workforce, supporting both immediate job requirements and long-term career development.
  • Automatic Integration with Employee Records: Learning achievements are automatically synced with the employee’s core HR profile, ensuring that all training progress and completions are accurately reflected and easily accessible.
  • On-the-Job Validation: Infor HCM supports practical application of learned skills, allowing for on-the-job training and validation that are essential for effective skill acquisition and application.
  • Career-Based Growth Plans: The system facilitates the creation of career growth plans, incorporating L&D as a core component of succession planning and talent management, which helps prepare employees for future roles and responsibilities.

Pros and Cons

Pros of Infor HCM L&D:

  • Seamless Integration: L&D functionality is tightly integrated with other talent management processes, providing a holistic approach to employee development.
  • Real-Time Data Sync: Instant updates to employee profiles with learning outcomes streamline the process and enhance data accuracy.
  • Support for Strategic HR: Aligns learning initiatives with broader HR strategies like performance management and succession planning.

Cons of Infor HCM L&D:

  • Dependency on Talent Management Suite: Organizations looking solely for a standalone L&D module might find the integrated approach less flexible.
  • Complexity in Implementation: The integrated nature might require more extensive setup and coordination with other HR functions.


While Infor HCM may not offer a distinct Learning and Development module, its integrated approach within the Talent Management suite ensures that L&D initiatives are deeply interconnected with broader HR strategies. This setup can be particularly beneficial for organizations looking to closely align employee development with performance metrics and career progression. However, companies seeking a more modular or standalone L&D solution might need to consider how this integrated approach aligns with their specific HR operational needs.

Reporting and Analytics

In this section of our Infor HCM review, we focus on the reporting and analytics capabilities of Infor HCM. Robust reporting and insightful analytics are critical for informed decision-making and strategic planning in human capital management. We assess how Infor HCM supports these functions, enabling organizations to optimize their HR operations and drive business success.

Reporting and Analytics: Infor HCM Review

Comprehensive Data Insights

Infor HCM excels in capturing a wide array of HR data across all functions—from core HR activities and payroll to talent management and employee engagement. This holistic approach to data collection ensures that decision-makers have access to all relevant data points necessary for strategic analysis. The platform’s analytics are designed to provide real-time insights, allowing executives and HR professionals to make informed decisions promptly.

Real-Time Reporting

One of the standout features of Infor HCM is its capability to generate real-time reports. This functionality enables HR managers and other stakeholders to access up-to-date information at any moment, facilitating timely and accurate decision-making. Whether it’s tracking recruitment metrics, analyzing employee turnover rates, or monitoring performance trends, the information is always current and readily available.

Customizable Dashboards

Understanding that different stakeholders may have varying informational needs, Infor HCM offers highly customizable dashboards. Users can configure these dashboards to display key metrics that are most relevant to their specific roles or departments. This customization capability not only improves user engagement with the system but also enhances the relevance of the data presented.

Reporting and Analytics: Infor HCM Review

Predictive Analytics

Infor HCM leverages predictive analytics to forecast future HR trends and outcomes based on historical data. This feature can predict potential employee turnover, future staffing needs, and the impact of HR interventions on employee performance. By anticipating future challenges and opportunities, organizations can proactively formulate strategies to address them.

Pros and Cons

Before deciding if Infor HCM is the right HCM system for your organization’s reporting and analytics needs, it’s important to weigh its advantages and challenges. Below, we detail the significant pros and cons of Infor HCM’s reporting and analytics capabilities, providing a balanced view to help inform your decision.

Pros of Infor HCM Reporting and Analytics:

  • Detailed Insights: Offers a broad and detailed view of HR metrics across all functions.
  • Real-Time Data Access: Ensures information is always current, enhancing decision-making.
  • Customizable Interfaces: Allows users to tailor information displays to their needs.
  • Predictive Tools: Helps foresee and prepare for future HR challenges.

Cons of Infor HCM Reporting and Analytics:

  • Complexity of Features: The extensive data and tools can be overwhelming for users without analytical training.
  • Resource Intensive: Maximizing the benefits of advanced analytics features may require additional resources and expertise.


The reporting and analytics capabilities of Infor HCM are designed to provide organizations with deep insights into their HR operations and workforce dynamics. By offering real-time data, customizable dashboards, predictive capabilities, and compliance tracking, Infor HCM aids in strategic planning and operational effectiveness. However, the potential complexity of its features and the need for a dedicated team to manage these analytics are important considerations. Organizations looking to implement Infor HCM should carefully assess their capacity to utilize these advanced tools effectively, ensuring they can fully leverage the system’s powerful analytics to drive HR success.

Compliance and Security

In this segment of our Infor HCM review, we examine the compliance and security features of Infor HCM. Ensuring compliance with regulatory requirements and maintaining robust security are critical challenges for any Human Capital Management (HCM) system. We assess how Infor HCM addresses these crucial aspects to safeguard sensitive information and adhere to legal standards.

Robust Compliance Management

Infor HCM is designed to help organizations meet various compliance requirements seamlessly. The system is continually updated to reflect the latest regulations, including GDPR, HIPAA, and other local and international laws affecting employment and data protection. This proactive approach ensures that organizations remain compliant with minimal effort, reducing the risk of legal issues and penalties.

Compliance and Security: Infor HCM Review

Automated Compliance Features

The platform automates many compliance processes, such as generating necessary reports for audits, monitoring diversity and equality metrics, and ensuring that employee data management practices adhere to specified standards. By automating these tasks, Infor HCM not only saves time but also minimizes human error, enhancing overall compliance accuracy.

Advanced Security Measures

Infor HCM takes data security seriously, implementing advanced security measures to protect sensitive employee information. These include data encryption, secure data storage solutions, and rigorous access controls that ensure only authorized personnel can access specific types of data. This layered security strategy is essential for preventing data breaches and maintaining trust.

Regular Security Audits

To maintain high security standards, Infor HCM undergoes regular security audits conducted by third-party experts. These audits help identify potential vulnerabilities and ensure that all security protocols are up-to-date. Regular reviews and updates to the security measures keep the system resilient against evolving cyber threats.

User Access Management

Infor HCM provides sophisticated tools for managing user access, allowing administrators to define roles and permissions with granularity. This feature ensures that employees can access only the data necessary for their roles, further securing sensitive information and complying with the principle of least privilege.

Pros and Cons

Before deciding if Infor HCM is the right HCM system for managing compliance and security within your organization, it’s important to consider both its strengths and challenges. Below, we detail the significant pros and cons of Infor HCM’s compliance and security features, providing a balanced view to help inform your decision.

Pros of Infor HCM Compliance and Security:

  • Comprehensive Compliance Tools: Ensures adherence to a wide range of legal standards.
  • Automated Compliance Processes: Reduces manual work and enhances accuracy.
  • Advanced Security Protocols: Protects against data breaches and unauthorized access.
  • Regular Audits and Updates: Keeps the system secure against new threats.

Cons of Infor HCM Compliance and Security:

  • Complexity of Management: The depth of features may require specialized knowledge to manage effectively.
  • Resource Intensity: Maintaining high security and compliance standards demands continuous attention and resources.


Infor HCM’s comprehensive approach to compliance and security makes it a reliable choice for organizations that prioritize these aspects in their HCM system. By integrating advanced compliance management and robust security protocols, Infor HCM helps organizations protect their data and comply with regulatory requirements effectively. The system’s capabilities and proactive updates provide peace of mind but require dedicated management to ensure that the benefits of these features are fully realized. Organizations considering Infor HCM should evaluate whether they have the necessary resources and expertise to leverage these advanced features effectively.

Integration and Compatibility

In this part of our Infor HCM review, we focus on the integration and compatibility features of Infor HCM. Ensuring that Human Capital Management (HCM) systems work seamlessly within an organization’s existing technological framework is crucial for optimizing HR operational efficiency. Here, we examine how Infor HCM supports these critical aspects.

Extensive Integration Capabilities

Infor HCM is designed to integrate smoothly with a wide array of software systems, including ERP (Enterprise Resource Planning), payroll, benefits, and third-party analytics tools. This capability is vital for organizations looking to maintain a cohesive technology ecosystem without data silos. Seamless integration ensures that data flows effortlessly between systems, reducing manual data entry and the associated risks of errors.

Integration and Compatibility: Infor HCM Review

API Accessibility

Infor HCM provides robust APIs (Application Programming Interfaces) that allow developers to create custom integrations and extensions. These APIs are well-documented and supported by Infor’s technical team, making it easier for organizations to tailor the system to their specific needs. By leveraging these APIs, businesses can enhance functionality and ensure that all systems communicate effectively with each other.

Compatibility with Multiple Platforms

Understanding the diverse IT environments in which modern businesses operate, Infor HCM is built to be compatible with various operating systems, including Windows and MacOS, and is accessible through most modern web browsers. This compatibility is crucial for ensuring that all employees, regardless of their preferred technologies, can access and utilize the system efficiently.

Mobile Compatibility

In today’s mobile-first world, Infor HCM offers a mobile-responsive design that ensures employees can access the system from any device, including smartphones and tablets. This mobile compatibility is essential for supporting a flexible and remote workforce, enabling employees to stay connected and productive no matter where they are.

Cloud-Based Architecture

Infor HCM’s cloud-based architecture plays a significant role in its integration and compatibility strengths. Being cloud-based, it allows for real-time updates and scalability without the need for extensive on-site IT infrastructure. This architecture not only facilitates easier integration with other cloud-based applications but also ensures that the system is always up-to-date with the latest features and security measures.

Pros and Cons

Before deciding if Infor HCM is the right HCM system for managing integration and compatibility within your organization, it’s important to consider both its strengths and challenges. Below, we detail the significant pros and cons of Infor HCM’s integration and compatibility features, providing a balanced view to help inform your decision.

Pros of Infor HCM Integration and Compatibility:

  • Seamless System Integration: Enhances operational efficiency by connecting with various business systems.
  • Robust APIs: Allows for extensive customization and functionality enhancements.
  • Broad Compatibility: Supports a variety of platforms and devices, facilitating universal access.
  • Cloud-Based Flexibility: Ensures easy scalability and continuous system improvements.

Cons of Infor HCM Integration and Compatibility:

  • Dependency on External Systems: Optimal performance may rely heavily on the integration capabilities of other systems.
  • Complex Setup: Integrating multiple systems can be complex and may require technical expertise.


Infor HCM’s integration and compatibility features are designed to support complex, multi-system environments, simplifying HR management through comprehensive integration capabilities, robust API support, and broad compatibility. These features ensure that organizations can leverage their existing technology investments while benefiting from the extensive functionalities of Infor HCM. However, the complexity involved in setting up and maintaining these integrations requires careful planning and consideration. Organizations looking to optimize their human resource management systems should evaluate these factors to fully benefit from what Infor HCM has to offer.

Customer Support and Service

In this section of our Infor HCM review, we evaluate the customer support and service provided by Infor HCM. Effective customer support and service are essential for maximizing the value of Human Capital Management (HCM) systems, ensuring that users can utilize the system to its fullest potential.

Comprehensive Support Structure

Infor HCM offers a robust support structure that includes multiple channels of assistance such as phone support, email, live chat, and an online knowledge base. This multi-channel approach ensures that users can access help in the manner most convenient for them, whether they prefer direct interaction or self-service options.

Dedicated Customer Success Team

One of the key highlights of Infor HCM’s customer support is its dedicated customer success team. This team works closely with clients to ensure successful system implementation and ongoing use. They provide personalized guidance and strategic advice to help organizations achieve their specific HR goals, making the customer success team an integral part of the support structure.

Customer Support and Service: Infor HCM Review

Training and Resources

Infor HCM understands the importance of effective user training to maximize system adoption and proficiency. The platform offers comprehensive training programs that include webinars, interactive sessions, and on-demand training videos. These resources are designed to help new users become proficient with the system and allow existing users to learn about new features and best practices.

Community Support

In addition to direct support from Infor HCM, users have access to a vibrant community of other Infor HCM users. This community can be accessed through forums and user groups where individuals can share experiences, solutions, and tips. Community support often provides practical, peer-reviewed advice and is a valuable resource for troubleshooting common issues.

Regular Updates and Feedback Loops

Infor HCM is committed to continuous improvement of its service and regularly updates the software based on user feedback. The company maintains an active feedback loop with its user base, allowing customers to suggest features or improvements directly. This responsive approach ensures that the system evolves in a way that continually meets the changing needs of its users.

Pros and Cons

Before deciding if Infor HCM is the right HCM system for your organization’s customer support needs, it’s important to consider both its strengths and challenges. Below, we detail the significant pros and cons of Infor HCM’s customer support and service, providing a balanced view to help inform your decision.

Pros of Infor HCM Customer Support and Service:

  • Multiple Support Channels: Offers flexibility and accessibility in how support is received.
  • Dedicated Success Team: Provides personalized assistance and strategic advice.
  • Extensive Training Resources: Ensures users are well-equipped to use the system effectively.
  • Active Community Engagement: Facilitates valuable peer support and knowledge exchange.

Cons of Infor HCM Customer Support and Service:

  • Response Times: During peak times, response times can be affected, although generally efficient.
  • Complexity of Resources: Some users may find the wealth of resources overwhelming without guidance on where to start.


The customer support and service offered by Infor HCM are designed to ensure that organizations can leverage the system effectively and efficiently. With a dedicated customer success team, comprehensive training, and multiple support channels, Infor HCM provides a well-rounded support ecosystem that enhances the overall user experience. These elements, combined with an active community and responsive feedback mechanisms, highlight Infor HCM’s commitment to user satisfaction and continuous improvement. Organizations considering Infor HCM should weigh these advantages against the potential challenges to fully appreciate the support landscape that Infor provides.

Pricing and Cost-effectiveness

In this section of our Infor HCM review, we explore the pricing structure and assess the cost-effectiveness of Infor HCM. Understanding the pricing and evaluating the value it delivers are crucial for organizations planning their HR technology investments.

Transparent Pricing Structure

Infor HCM adopts a transparent pricing model that is generally based on the number of employees and the specific modules required by the organization. This flexibility allows companies of different sizes and with varying needs to tailor the system to their requirements without paying for unnecessary features. Pricing details are typically customized, and Infor HCM offers potential customers a detailed quote after assessing their specific needs.

Pricing and Cost-effectiveness: Infor HCM Review

Scalability and Flexibility

One of the key advantages of Infor HCM’s pricing model is its scalability. As organizations grow, Infor HCM can easily scale to accommodate more users and additional functionalities. This scalability ensures that businesses do not need to switch systems as they expand, making it a cost-effective long-term solution.

Return on Investment (ROI)

Infor HCM provides significant ROI by automating many HR tasks that would otherwise require manual effort and additional staff time. The system’s features, like automated payroll, real-time analytics, and self-service portals, reduce the workload on HR departments and free up resources that can be redirected towards strategic initiatives. Additionally, the efficiency and data insights gained from using Infor HCM can lead to better decision-making and potentially lower overall HR costs.

Cost Comparison with Other Systems

When compared to other HCM solutions, Infor HCM often stands out for offering comprehensive features at a competitive price point. It’s important for businesses to consider not only the upfront costs but also the long-term benefits and savings derived from enhanced efficiencies and reduced error rates.

Additional Costs

It’s crucial for potential buyers to be aware of any additional costs that may be incurred, such as implementation fees, training, and ongoing support. Infor HCM provides extensive support and training which can be factored into the initial investment. Regular updates and improvements are typically included, but specific customizations or additional integrations may incur further charges.

Pros and Cons

Before deciding if Infor HCM is the right HCM system for your organization’s budget, it’s important to consider both its financial benefits and challenges. Below, we detail the significant pros and cons of Infor HCM’s pricing and cost-effectiveness, providing a balanced view to help inform your decision.

Pros of Infor HCM Pricing and Cost-effectiveness:

  • Flexible Pricing: Adapts to the size and needs of the organization.
  • Scalable Solution: Accommodates growth without the need for system changes.
  • Strong ROI: Automates processes to save time and reduce costs.

Cons of Infor HCM Pricing and Cost-effectiveness:

  • Initial Setup Costs: Can be substantial depending on the level of customization and integration required.
  • Variable Additional Costs: Ongoing support and advanced features may add to the overall expense.


The pricing and cost-effectiveness of Infor HCM make it a viable option for organizations seeking a robust HCM solution that offers flexibility and scalability. By providing a clear, customizable pricing model and demonstrating potential for significant ROI, Infor HCM supports businesses in achieving more efficient and effective HR management. However, potential buyers should carefully evaluate the total cost of ownership and consider possible additional expenses to ensure that Infor HCM meets their financial and operational goals.

For more information about pricing, please visit Infor HCM’s website.

User Reviews and Testimonials

In this part of our Infor HCM review, we delve into user reviews and testimonials to gauge the real-world effectiveness and user satisfaction of Infor HCM. Gathering insights from actual users is essential for understanding how the software performs across different organizations and industries.

User Reviews and Testimonials: Infor HCM Review

Overview of User Feedback

Infor HCM generally receives positive reviews from its users, particularly for its comprehensive functionality and the flexibility it offers large and mid-sized organizations. Users often praise the system for its robust integration capabilities and user-friendly interface, which enhance the overall efficiency of HR operations.

Strengths Highlighted by Users

  • Comprehensive Features: Many users commend Infor HCM for its extensive range of HR functions, including advanced analytics, detailed performance management, and effective talent recruitment tools, which are seamlessly integrated into one platform.
  • Customizability: Users appreciate the high level of customization that Infor HCM offers, allowing them to tailor the system to their specific needs. This customization helps organizations align the software closely with their HR workflows.
  • Support and Training: Testimonials frequently highlight the quality of customer support and the depth of training resources available, which help new users adopt the system more easily and leverage its full capabilities.

Areas for Improvement

While the feedback is predominantly positive, some users suggest areas for improvement:

  • Learning Curve: New users sometimes report a steep learning curve due to the complexity and richness of features. More intuitive training materials or simplified onboarding processes could help alleviate this issue.
  • System Updates: A few users have noted that while system updates bring improvements, they can also introduce changes that require adjustments in workflows or retraining for staff.

User Satisfaction and ROI

Testimonials often touch on the return on investment (ROI) that Infor HCM delivers, with many users reporting significant time savings and reductions in administrative errors. These improvements contribute to a stronger strategic focus for HR departments, as personnel can shift from transactional tasks to more value-added activities.

Credibility and Reliability of Testimonials

To ensure the credibility of the reviews, it is important to consider the sources. Reviews from well-known, reputable business software review platforms and direct feedback from current users via case studies or user forums provide the most reliable insights.

Pros and Cons

Summarizing the user reviews and testimonials, here’s a balanced view of Infor HCM:

Pros from User Reviews:

  • Extensive Integrations and Features: Users value the comprehensive capabilities that cover all aspects of HR management.
  • Customization Options: Highly customizable features allow businesses to adapt the software to their specific processes.
  • Effective Support: Strong customer service and extensive training resources are frequently praised.

Cons from User Reviews:

  • Complexity and Usability: Some users find the system complex and challenging to master initially.
  • Adaptation to Updates: Periodic updates, while beneficial, can require ongoing adaptation by users.


Overall, user reviews and testimonials suggest that Infor HCM is a robust and effective solution for managing human capital. The feedback underscores the system’s ability to streamline HR operations and provide significant ROI, although attention to ease of use and ongoing support for new features remains essential. Organizations considering Infor HCM should weigh these user insights alongside technical requirements and cost considerations to make an informed decision about whether it is the right fit for their needs.


When considering Human Capital Management (HCM) systems, it’s beneficial to explore alternatives to Infor HCM to ensure your organization selects the best fit for its unique needs. In this section, we review three prominent alternative solutions to Infor HCM, highlighting their features, strengths, and potential drawbacks.

1. SAP SuccessFactors

Overview: SAP SuccessFactors is a leading provider of cloud-based HCM solutions known for its comprehensive suite that covers everything from payroll and HR analytics to talent management and employee experience management.


  • Comprehensive Suite: Offers a wide range of HR functionalities that are well integrated, providing a seamless user experience.
  • Strong Analytics Capabilities: Features robust analytics tools that help organizations make data-driven decisions.
  • Global Compliance Features: Excels in managing compliance with local and global regulations, an essential feature for multinational corporations.

Potential Drawbacks:

  • Complexity: Users often report that the system can be complex and may require a significant time investment to learn.
  • Cost: SAP SuccessFactors can be more expensive than some other solutions, which might be a consideration for smaller organizations.

arrow Read our full SAP SuccessFactors review

2. Workday HCM

Overview: Workday HCM is another popular cloud-based software solution that integrates a wide range of HR functions with financial and planning capabilities, making it ideal for larger organizations looking to consolidate systems.


  • User Interface: Known for its intuitive and user-friendly interface that enhances the overall user experience.
  • Agility: Offers great flexibility and agility in handling organizational changes, which is valuable for rapidly growing companies.
  • Integration Capabilities: Excels at integrating with other business systems, providing a unified approach to enterprise management.

Potential Drawbacks:

  • Implementation Time: The time and effort required to implement Workday can be substantial, often requiring dedicated resources and change management strategies.
  • Cost of Customization: Customizing Workday to specific needs can be costly and resource-intensive.

arrow Read our full Workday HCM review

3. Oracle Cloud HCM

Overview: Oracle Cloud HCM is part of Oracle’s comprehensive suite of cloud applications. It offers a complete HCM solution that includes talent management, payroll services, and HR help desk, among other features.


  • Extensive Functionality: Provides a broad array of features that cover the entire employee lifecycle.
  • Innovation: Continuously updates and adds new functionalities based on the latest technology trends, such as artificial intelligence (AI) and machine learning.
  • Scalability: Well-suited for both small businesses and large enterprises, thanks to its scalable architecture.

Potential Drawbacks:

  • User Experience: Some users find the interface less intuitive compared to competitors like Workday.
  • Complex Integrations: While powerful, integrating Oracle Cloud HCM with non-Oracle products can be challenging.

arrow Read our full Oracle Cloud HCM review

Conclusion of Alternatives

Choosing the right HCM system depends on a variety of factors including the specific needs of your organization, budget constraints, and the desired level of integration with existing systems. While Infor HCM offers a robust set of features and extensive customizability, alternatives like SAP SuccessFactors, Workday HCM, and Oracle Cloud HCM provide compelling options with their own unique strengths. Organizations should conduct a thorough assessment of these solutions to determine which system offers the best alignment with their strategic goals and operational requirements.

Conclusion of our Infor HCM Review

Choosing the right Human Capital Management (HCM) system is a pivotal decision for any organization, aiming to streamline HR operations, enhance employee management, and drive strategic growth. Our comprehensive review of Infor HCM, alongside its alternatives, highlights key considerations that should guide this decision-making process.

Infor HCM stands out for its robust functionality across various HR disciplines, including core HR functions, payroll management, and talent acquisition. Its strengths in integration, user customization, and extensive support infrastructure make it an appealing choice for medium to large-sized organizations seeking a versatile and scalable HCM solution. However, potential users should be mindful of the complexity and resource demands associated with maximizing the system’s extensive capabilities.

Alternatives like SAP SuccessFactors, Workday HCM, and Oracle Cloud HCM each offer unique advantages. SAP SuccessFactors is notable for its deep analytics capabilities and global compliance strengths, making it ideal for organizations with a multinational presence. Workday HCM is praised for its user-friendly interface and flexibility, well-suited for companies undergoing rapid changes or expansion. Oracle Cloud HCM provides extensive functionalities backed by the power of AI, catering to businesses that prioritize technological innovation and scalability.

In deciding whether Infor HCM or one of its competitors is the best fit for your organization, consider the following factors:

  • Specific HR Needs: Assess the specific functionalities your organization requires from an HCM system. Consider factors like the size of your organization, the complexity of your HR processes, and specific industry needs.
  • Integration Capabilities: Evaluate how well the HCM system integrates with your existing software infrastructure. Seamless integration can significantly reduce implementation challenges and enhance user adoption.
  • Budget Constraints: Consider the total cost of ownership, including initial setup, ongoing maintenance, and potential scaling. Ensure that the investment aligns with your budget and expected ROI.
  • User Feedback and Support: Reflect on the feedback from current users regarding their experiences with the system, focusing on customer support, ease of use, and satisfaction levels.
  • Future Scalability: Choose an HCM solution that can grow with your organization. Consider future HR needs and ensure the system can accommodate these developments without requiring a major overhaul.

By thoroughly assessing these factors and aligning them with organizational goals and resources, businesses can make an informed choice about their HCM system, ensuring they select a solution that not only meets their current needs but also supports future growth and success.

In conclusion, whether Infor HCM or an alternative solution is right for you will depend on a balance of these considerations. Each system offers distinct advantages, and the best choice is the one that aligns most closely with your organizational strategies, operational needs, and long-term objectives in human capital management.

Infor HCM Comparisons

Interested in further comparisons between Infor HCM and other solutions? Don’t worry, we’ve got you covered.

Infor HCM vs Oracle Cloud HCMInfor HCM vs ADP Workforce NowInfor HCM vs Workday
Infor HCM vs Oracle Cloud HCMInfor HCM vs ADP Workforce NowInfor HCM vs Workday