In this blog post, we compare Workday vs Infor HCM, two of the most popular and powerful HCM platforms in the market. Choosing the right Human Capital Management (HCM) software is crucial for the efficient management of workforce operations and strategic HR planning. We explore key aspects such as User Interface and User Experience, Core HR Functions, Payroll Management, and more to help you determine which software best fits your organization’s needs. From integration capabilities to customer support, pricing, and user feedback, this blog post will provide you with comprehensive insights to make an informed decision between these two leading HCM platforms. Whether you are looking to enhance your HR functionalities, streamline processes, or improve employee engagement and productivity, understanding the strengths and limitations of Workday and Infor HCM is essential. Let’s dive into the details to see how these systems compare and which might be the right choice for your business.

User Interface and User Experience

When assessing Workday vs Infor HCM, it’s critical to delve into their user interface (UI) and user experience (UX). Each platform is designed to facilitate HR operations, yet they take distinct paths in their approach to UI and UX.

Workday User Interface and User Experience

Workday stands out with its modern, user-focused design that emphasizes ease of use and efficiency. The platform’s dashboard is streamlined and intuitive, enabling users to swiftly navigate and manage HR tasks.

Key Features of Workday UI/UX:

• Customization: Users can adapt the dashboard with widgets and shortcuts, streamlining daily tasks and boosting productivity.
• Visual Design: Features a modern, clean aesthetic that enhances user engagement and satisfaction.
• Ease of Use: The interface is designed for simplicity, helping new users to quickly become proficient with minimal training.

Infor HCM User Interface and User Experience

Infor HCM caters to larger organizations with its robust interface designed for scalability and comprehensive functionality, albeit with a potentially steeper learning curve.

Key Features of Infor HCM UI/UX:

• Functionality: Equipped to handle complex, detailed HR management tasks suitable for large enterprises.
• Navigation: Despite its extensive features, the interface is organized logically, facilitating easy access to tools and information.
• Professional Design: Focuses on functional efficiency, sporting a straightforward layout that prioritizes utility over aesthetic concerns.

Comparison and Conclusion

In the showdown between Workday vs Infor HCM, the choice between them depends on the specific needs of your organization. Workday is excellent for those seeking a straightforward, visually appealing interface that makes HR management feel effortless. Infor HCM, on the other hand, is suited for larger enterprises needing a powerful, feature-dense system capable of managing intricate HR functions.

The decision between Workday and Infor HCM will largely hinge on whether you prioritize a clean, user-friendly design or extensive functionality for complex HR operations.

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Core HR Functions

Core HR functions are the backbone of any HCM system, facilitating essential HR tasks such as employee data management, organizational structures, and basic HR processes. In this segment, we compare how Workday and Infor HCM handle core HR functions, focusing on the efficiency and accuracy of each system.

Workday Core HR Functions

Workday provides a robust solution for core HR functions, with a unified database that stores and updates all employee-related information in real time. Its core HR capabilities are aimed at simplifying complex processes and enhancing strategic decision-making.

Key Features of Workday Core HR Functions:

• Single Source of Truth: Acts as a single system of record for all workforce-related information, eliminating data silos and ensuring data accuracy across the system.
• Global Compliance: Supports compliance with local and global regulations with built-in features that adapt to varying legal requirements across different geographies.
• Organizational Management: Offers tools for managing diverse organizational structures and supports dynamic adjustments as the organization evolves.

Infor HCM Core HR Functions

Infor HCM stands out with its ability to scale and adapt to the complex needs of large enterprises. It offers a versatile and dynamic approach to core HR functions, aimed at supporting global operations.

Key Features of Infor HCM Core HR Functions:

• Comprehensive HR Database: Provides a detailed view of employee records, supporting detailed analytics and insights for strategic planning.
• Flexible Organizational Management: Enables users to create and modify organizational structures and relationships, supporting various scenarios such as mergers and acquisitions, reorganizations, or joint ventures.
• Advanced Security Features: Protects sensitive employee data with robust security protocols and compliance with international data protection regulations.

Comparison and Conclusion

In the matchup of Workday vs Infor HCM for core HR functions, both platforms offer robust features but target slightly different needs. Workday is ideal for organizations that require a unified, user-friendly solution that integrates seamlessly across HR disciplines, making it suitable for mid-sized to large businesses. On the other hand, Infor HCM offers exceptional scalability and flexibility, making it perfect for large or globally diverse organizations that face complex HR challenges.

The decision between Workday and Infor HCM for core HR functions will depend on your organization’s size, complexity, and specific HR needs. Each platform provides powerful tools to streamline operations and enhance the strategic impact of HR within the business.

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Payroll Management

A critical aspect of any HCM solution is its payroll management capabilities. When comparing Workday vs Infor HCM, it’s essential to understand how each system handles payroll processes, from basic payroll calculations to complex regulatory compliance and reporting.

Workday Payroll Management

Workday offers a robust payroll solution that integrates seamlessly with its Core HR module, providing an all-in-one approach to manage payroll alongside other HR functions.

Key Features of Workday Payroll Management:

• Comprehensive Integration: Seamlessly integrates with Core HR, ensuring that all employee data directly influences payroll calculations without the need for duplicate data entry.
• Global Payroll Capabilities: Supports payroll operations across multiple countries, helping multinational companies manage local compliance and reporting requirements efficiently.
• Real-time Payroll Processing: Enables real-time calculations, allowing for immediate previews of payroll results, which helps in quick decision-making and error rectification.

Infor HCM Payroll Management

Infor HCM’s payroll management is designed to handle complex payroll requirements with precision and flexibility, making it suitable for organizations of various sizes and with operations in multiple countries.

Key Features of Infor HCM Payroll Management:

• Scalable Solutions: Offers scalable payroll solutions that grow with your business, from small teams to large multinational corporations.
• Regulatory Compliance: Automatically updates payroll systems with the latest legal changes in each country, reducing the risk of compliance issues.
• Advanced Reporting: Provides detailed analytics and reporting capabilities that enable deeper insights into payroll operations and their impact on overall business finances.

Comparison and Conclusion

In comparing Workday vs Infor HCM for payroll management, both platforms offer strong features that cater to diverse organizational needs. Workday is particularly well-suited for businesses looking for tight integration between payroll and other HR processes, ensuring consistency and accuracy across the board. Its real-time processing capability is also a significant advantage for organizations needing immediate payroll previews.

On the other hand, Infor HCM excels in managing payroll for complex, diverse, and rapidly changing global environments. Its robust compliance and reporting tools make it ideal for organizations that prioritize scalability and regulatory adherence in their payroll operations.

Choosing between Workday and Infor HCM will depend on your organization’s specific payroll needs, especially regarding global operations, regulatory demands, and integration with broader HR functions. Both systems are equipped to provide comprehensive payroll management but do so with distinct strengths and focuses.

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Time and Attendance Tracking

Time and attendance tracking is a vital function within any HCM platform, impacting everything from payroll processing to employee productivity management. In this segment, we explore how Workday and Infor HCM handle time and attendance tracking, focusing on the efficiency and accuracy of each system.

Workday Time and Attendance Tracking

Workday provides a comprehensive solution for time and attendance that integrates seamlessly with its payroll and HR modules. This integration helps ensure accurate data flow across the system, enhancing both operational efficiency and compliance.

Key Features of Workday Time and Attendance Tracking:

• Employee Self-Service: Empowers employees to log their own time and attendance through a user-friendly interface, which helps ensure data accuracy and reduce administrative workload.
• Integrated Workforce Management: Links directly with other HR functions like payroll and benefits, ensuring that time data influences all relevant areas without manual intervention.
• Compliance Management: Automatically updates to comply with local labor laws and regulations, minimizing the risk of non-compliance penalties.

Infor HCM Time and Attendance Tracking

Infor HCM offers robust time and attendance tracking capabilities designed to accommodate organizations with complex needs, including those with multiple locations and varying shift patterns.

Key Features of Infor HCM Time and Attendance Tracking:

• Advanced Scheduling: Supports complex shift patterns and workforce scheduling, making it suitable for industries with non-standard work hours.
• Real-Time Analytics: Provides real-time insights into attendance data, allowing managers to make informed decisions quickly and address staffing issues proactively.
• Global Support: Caters to multinational companies by accommodating diverse regulatory requirements and providing localized support for various regions.

Comparison and Conclusion

When comparing Workday vs Infor HCM in the area of time and attendance tracking, both platforms offer robust tools that can significantly benefit an organization. Workday is ideal for businesses looking for a tightly integrated system that allows easy employee involvement and ensures compliance through automatic updates. It’s particularly well-suited to companies prioritizing straightforward, efficient operations.

Conversely, Infor HCM excels in environments that require advanced scheduling capabilities and comprehensive, real-time analytics. Its global support makes it a strong candidate for multinational corporations dealing with varied workforce regulations.

Choosing between Workday and Infor HCM will largely depend on your organization’s specific requirements concerning scalability, complexity of scheduling needs, and the level of integration desired with other HR processes. Each system offers distinctive benefits that cater to different organizational needs and priorities.

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Benefits Administration

Effective benefits administration is a critical aspect of Human Capital Management (HCM) systems, enhancing employee satisfaction and retention by efficiently managing benefits packages. This discussion will compare the benefits administration capabilities of Workday vs Infor HCM, highlighting how each system can support diverse organizational needs.

Workday Benefits Administration

Workday offers a streamlined approach to benefits administration, designed to simplify the complexities associated with managing various employee benefits. Its integration with other HR modules ensures a cohesive management experience.

Key Features of Workday Benefits Administration:

• Comprehensive Benefits Coverage: Manages a wide array of benefits including health, dental, retirement plans, and more, ensuring employees have access to their benefits in one centralized location.
• Employee Self-Service Portal: Allows employees to easily access and manage their benefits, make selections during open enrollment periods, and update their preferences as personal circumstances change.
• Automated Benefits Management: Streamlines the enrollment process and ensures that all benefits selections are automatically updated across related HR systems, reducing administrative burden and minimizing errors.

Infor HCM Benefits Administration

Infor HCM provides robust benefits administration capabilities, with advanced tools that cater to the needs of large and globally dispersed organizations. It offers flexibility in managing an extensive range of benefits packages tailored to diverse employee populations.

Key Features of Infor HCM Benefits Administration:

• Flexible Benefits Configuration: Offers the ability to customize benefits packages to meet the specific needs of different employee groups, enhancing personalization and employee satisfaction.
• Integrated Analytics: Equipped with analytics tools that provide insights into benefits utilization and costs, helping HR managers make data-driven decisions to optimize benefits offerings.
• Global Compliance Support: Ensures compliance with local and international benefits regulations, which is critical for multinational organizations.

Comparison and Conclusion

The choice between Workday vs Infor HCM when it comes to benefits administration will largely depend on the specific needs of your organization. Workday is highly effective for companies seeking a user-friendly, integrated solution that simplifies benefits management and enhances employee engagement through easy-to-use self-service options. Its automated processes also help ensure accuracy and consistency across HR systems.

On the other hand, Infor HCM is suited for larger organizations or those with complex benefits requirements, particularly those operating on a global scale. Its customizable benefits configuration and powerful analytics capabilities allow for a tailored approach that can adapt to the unique needs of a diverse workforce.

Both Workday and Infor HCM offer powerful solutions for benefits administration, but the right choice will depend on your organization’s size, complexity, and the strategic importance of offering a diverse and adaptable benefits package to your employees.

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Performance Management

Performance management is a pivotal component of any HCM system, helping organizations to align employee activities with strategic goals and improve overall productivity. This section compares the performance management features of Workday vs Infor HCM, focusing on how each system supports continuous performance improvement and effective employee evaluation.

Workday Performance Management

Workday provides a comprehensive performance management module that facilitates ongoing feedback and goal management, supporting a culture of continuous improvement and engagement.

Key Features of Workday Performance Management:

• Continuous Feedback: Provides tools for real-time feedback and coaching, allowing managers and peers to give immediate responses to employees, which can be integrated into the performance assessment process.
• Goal Management: Enables employees and managers to set, track, and update performance goals throughout the year, aligning individual objectives with company-wide strategies.
• Performance Assessments: Automates the performance review process with customizable templates that can accommodate various evaluation methods, ensuring a consistent and objective approach to employee performance reviews.

Infor HCM Performance Management

Infor HCM offers a versatile and robust performance management system designed to support complex organizational structures and diverse workforce needs, with a strong emphasis on scalability and configurability.

Key Features of Infor HCM Performance Management:

• Advanced Goal Setting: Supports complex goal hierarchies that can link individual achievements directly to high-level organizational goals, facilitating strategic alignment across all levels of the company.
• Detailed Analytics: Integrates powerful analytics to track performance trends and outcomes, providing insights that help managers make informed decisions about talent management and development.
• Flexible Review Cycles: Allows organizations to configure performance review cycles and processes to fit their specific needs, supporting a variety of review types, from annual reviews to project-based or 360-degree feedback sessions.

Comparison and Conclusion

In the comparison of Workday vs Infor HCM in performance management, both platforms offer powerful tools designed to enhance the way organizations assess and develop their workforce. Workday is particularly effective for businesses that prioritize a user-friendly, straightforward approach that integrates real-time feedback and goal management into everyday work processes. This system is ideal for fostering a proactive performance culture where continuous feedback is a central component.

Conversely, Infor HCM is suitable for larger or more complex organizations that require robust configurability and detailed analytical tools to manage performance across diverse global operations. Its ability to support various review types and complex goal structures makes it a good fit for enterprises that need a highly adaptable performance management system.

Choosing between Workday and Infor HCM for performance management will largely depend on the specific needs of your organization, such as the scale of operations, the complexity of performance review processes, and the strategic importance of integrating detailed analytics in performance management. Both systems offer robust capabilities but cater to different organizational priorities and challenges.

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Talent Management and Recruiting

Talent management and recruiting are critical functions of any HCM system, significantly impacting an organization’s ability to attract, develop, and retain top talent. In this analysis of Workday vs Infor HCM, we will examine each platform’s capabilities to manage recruitment and talent effectively.

Workday Talent Management and Recruiting

Workday provides a holistic approach to talent management, incorporating robust recruiting tools designed to streamline the hiring process and improve the overall recruitment strategy.

Key Features of Workday Talent Management and Recruiting:

• Recruiting Marketing: Offers tools to build a strong employer brand and engage with potential candidates before they apply, increasing the quality of applicant pools.
• Recruiting Management: Streamlines the entire recruitment process from job postings to candidate selection, with integrated tools that facilitate collaboration among hiring teams.
• Career Development Planning: Supports employee growth within the organization by identifying potential career paths and necessary skills, enhancing employee engagement and retention.

Infor HCM Talent Management and Recruiting

Infor HCM emphasizes a comprehensive talent management strategy with advanced recruiting features that cater to complex and diverse organizational needs, especially suitable for global operations.

Key Features of Infor HCM Talent Management and Recruiting:

• Global Talent Sourcing: Provides a global reach in recruitment efforts, supporting multiple languages and regional compliance, which is crucial for multinational corporations.
• Advanced Candidate Selection: Utilizes artificial intelligence to help refine candidate selection processes, ensuring that the most suitable applicants are identified and progressed through the hiring stages.
• Talent Review and Succession Planning: Integrates deep analytics to conduct thorough talent reviews and manage succession planning effectively, preparing the organization for future leadership needs.

Comparison and Conclusion

When comparing Workday vs Infor HCM in the context of talent management and recruiting, both platforms offer comprehensive tools that can significantly enhance your organization’s ability to manage and grow its workforce. Workday is particularly strong in providing an integrated, user-friendly solution that helps streamline the recruitment process while also supporting employee career development. Its focus on enhancing the candidate and employee experience makes it a great choice for organizations looking to boost engagement and retention.

On the other hand, Infor HCM is ideal for larger or more geographically diverse organizations that require a robust set of tools for global talent sourcing and advanced analytics. Its AI-driven candidate selection and detailed succession planning capabilities make it well-suited for enterprises that need a powerful, scalable solution to manage complex talent landscapes.

Choosing between Workday and Infor HCM for talent management and recruiting will depend on your organization’s specific needs, such as the scale of your operations, the geographic diversity of your workforce, and the strategic importance of advanced analytics in your talent management processes. Both systems offer strong capabilities, but they cater to different organizational priorities and challenges.

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Learning and Development

Learning and development (L&D) are pivotal for nurturing a knowledgeable and capable workforce. This section compares the L&D capabilities of Workday vs Infor HCM, focusing on how each system supports the continuous growth and upskilling of employees.

Workday Learning and Development

Workday offers a comprehensive L&D platform that is integrated seamlessly with its broader HCM suite, offering tools and resources necessary for effective employee development.

Key Features of Workday Learning and Development:

• Learning Management System (LMS): A robust LMS that facilitates the creation, delivery, and tracking of online courses and training programs. It includes features for certification tracking, compliance training, and extended enterprise training scenarios.
• Collaborative Learning Environments: Encourages social learning through communities and forums where employees can engage, share knowledge, and learn from one another, enhancing the learning experience.
• Personalized Learning Experiences: Utilizes AI and machine learning to offer personalized learning recommendations to employees based on their job roles, career aspirations, and past learning behaviors.

Infor HCM Learning and Development

Infor HCM provides a dynamic L&D module that supports a diverse range of learning styles and organizational needs, particularly effective for global companies with complex learning requirements.

Key Features of Infor HCM Learning and Development:

• Comprehensive Learning Catalog: Offers a wide variety of learning content that can be tailored to meet the specific needs of different departments or regions, supporting both local and global training initiatives.
• Adaptive Learning Paths: Delivers customizable learning paths that can adjust to the developmental needs of each employee, supporting their growth with targeted training that evolves as they progress in their careers.
• Advanced Analytics and Reporting: Equipped with detailed analytics capabilities that track learning progress and measure the effectiveness of training programs, helping organizations optimize their L&D strategies.

Comparison and Conclusion

In the area of learning and development, both Workday and Infor HCM provide robust platforms that can transform how organizations approach employee development. Workday is particularly beneficial for organizations that value an integrated learning solution that promotes collaboration and personalized learning. Its LMS is well-suited for companies looking for a user-friendly, comprehensive approach to managing various aspects of employee training.

On the other hand, Infor HCM is ideal for enterprises with complex, varied learning needs across different geographic locations. Its ability to deliver customizable and adaptive learning paths, combined with powerful analytics, makes it a strong option for organizations that need to rigorously measure and enhance the impact of their L&D efforts globally.

Choosing between Workday and Infor HCM for learning and development will largely depend on your organization’s specific L&D goals, the diversity of your workforce, and how you prioritize the integration of learning with other HR functions. Both systems offer powerful tools to support strategic L&D initiatives, but they cater to slightly different organizational needs and priorities.

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Reporting and Analytics

In the realm of Human Capital Management (HCM), robust reporting and analytics are essential for making informed decisions and optimizing HR strategies. This section contrasts the capabilities of Workday vs Infor HCM in providing powerful tools to analyze and report on HR data.

Workday Reporting and Analytics

Workday offers advanced analytics and reporting features that allow organizations to derive meaningful insights from their HR data, supporting strategic decision-making across the business.

Key Features of Workday Reporting and Analytics:

• Comprehensive Reporting Tools: Provides a wide range of reporting options, including standard reports, ad-hoc reports, and dashboards that can be customized to meet specific organizational needs.
• Predictive Analytics: Employs predictive analytics to forecast future HR scenarios and workforce trends, helping managers to proactively address potential challenges before they impact the organization.
• Workforce Planning: Integrates data from various HR processes to support effective workforce planning and optimization, ensuring that talent management strategies are aligned with business objectives.

Infor HCM Reporting and Analytics

Infor HCM stands out with its deep analytical capabilities, designed to handle complex data sets and provide extensive insights that cater to the nuanced needs of large and diverse organizations.

Key Features of Infor HCM Reporting and Analytics:

• Advanced Data Visualization: Offers sophisticated tools for data visualization, making it easier to understand complex datasets and communicate insights across the organization.
• Real-Time Analytics: Delivers real-time analytics capabilities, enabling HR leaders to make immediate data-driven decisions based on the latest information.
• Customizable Dashboards: Allows users to create and customize dashboards tailored to specific roles or business needs, providing relevant insights at a glance.

Comparison and Conclusion

When comparing Workday vs Infor HCM in reporting and analytics, both platforms offer robust features designed to enhance the strategic use of HR data. Workday is particularly strong in providing comprehensive reporting tools that can accommodate various organizational needs and preferences. Its predictive analytics and workforce planning features also help organizations to anticipate and prepare for future HR challenges and opportunities.

On the other hand, Infor HCM excels in providing advanced data visualization and real-time analytics that can handle complex and large-scale data sets. Its customizable dashboards also allow users to access relevant insights according to their specific roles or business needs.

Choosing between Workday and Infor HCM for reporting and analytics will depend on your organization’s specific data needs, such as the volume and complexity of data, the frequency and speed of data analysis, and the level of customization and detail required in data presentation. Both systems offer powerful tools to support data-driven decision-making, but they cater to slightly different organizational needs and priorities.

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Compliance and Security

Compliance and security are crucial aspects of any HCM system, ensuring that the organization adheres to the relevant legal and ethical standards and protects its sensitive data from unauthorized access or misuse. This section compares the compliance and security features of Workday vs Infor HCM, focusing on how each system safeguards the organization and its workforce.

Workday Compliance and Security

Workday provides a robust compliance and security solution that helps organizations to meet the various regulatory and data protection requirements across different geographies and industries. Its compliance and security features are designed to enhance trust and transparency within the organization and with external stakeholders.

Key Features of Workday Compliance and Security:

• Global Compliance: Supports compliance with local and global regulations and standards, such as GDPR, ISO, and SOC, with built-in features that adapt to the changing legal environment.
• Data Protection: Protects sensitive data with encryption, access control, and audit trails, ensuring that data is secure and traceable throughout the system.
• Risk Management: Provides tools for identifying and mitigating risks, such as fraud detection, incident management, and business continuity planning, helping to prevent and respond to potential threats.

Infor HCM Compliance and Security

Infor HCM offers a comprehensive compliance and security solution that enables organizations to manage complex and diverse compliance and security challenges across multiple regions and industries. Its compliance and security features are designed to ensure reliability and resilience within the organization and with external stakeholders.

Key Features of Infor HCM Compliance and Security:

• Multi-Layered Compliance: Supports compliance with multiple layers of regulations and standards, such as local, regional, industry-specific, and global, with configurable features that can accommodate various compliance scenarios.
• Data Security: Secures sensitive data with encryption, authentication, and authorization, ensuring that data is safe and accessible only to authorized users.
• Disaster Recovery: Provides tools for disaster recovery, such as data backup, recovery testing, and contingency planning, helping to ensure business continuity and minimize data loss.

Comparison and Conclusion

When comparing Workday vs Infor HCM in compliance and security, both platforms offer robust features that can help organizations to manage their compliance and security obligations and challenges. Workday is particularly effective in providing a unified, user-friendly solution that supports compliance with local and global regulations and standards, ensuring consistency and accuracy across the system. Its data protection and risk management features also help to enhance trust and transparency within the organization and with external stakeholders.

On the other hand, Infor HCM excels in providing a multi-layered, configurable solution that supports compliance with complex and diverse regulations and standards across multiple regions and industries, ensuring flexibility and adaptability across the system. Its data security and disaster recovery features also help to ensure reliability and resilience within the organization and with external stakeholders.

Choosing between Workday and Infor HCM for compliance and security will depend on your organization’s specific compliance and security needs, such as the complexity and diversity of compliance requirements, the level of data sensitivity, and the potential impact of data breaches or disasters. Both systems offer powerful tools to safeguard the organization and its workforce, but they cater to slightly different organizational needs and priorities.

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Integration and Compatibility

Integration and compatibility are important aspects of any HCM system, ensuring that the system can work seamlessly with other applications and platforms within the organization and with external partners. This section compares the integration and compatibility features of Workday vs Infor HCM, focusing on how each system supports interoperability and collaboration.

Workday Integration and Compatibility

Workday offers a high level of integration and compatibility, enabling organizations to connect and exchange data with various applications and platforms, both within and outside the Workday ecosystem. Its integration and compatibility features are designed to enhance efficiency and innovation within the organization and with external partners.

Key Features of Workday Integration and Compatibility:

• Workday Integration Cloud: A cloud-based platform that allows organizations to create, manage, and deploy integrations with other applications and platforms, both within and outside the Workday ecosystem, using a variety of tools and methods.
• Workday Marketplace: A marketplace that offers a range of pre-built integrations and solutions from Workday and its partners, allowing organizations to access and leverage the best practices and innovations from the Workday community.
• Workday Open Platform: An open platform that allows organizations to extend and customize the Workday functionality, using APIs, SDKs, and other tools, enabling them to create unique and tailored solutions for their specific needs.

Infor HCM Integration and Compatibility

Infor HCM offers a strong level of integration and compatibility, enabling organizations to integrate and share data with various applications and platforms, both within and outside the Infor ecosystem. Its integration and compatibility features are designed to ensure flexibility and scalability within the organization and with external partners.

Key Features of Infor HCM Integration and Compatibility:

• Infor OS: A cloud-based operating system that provides a common platform for integrating and accessing all Infor applications and services, as well as third-party applications and platforms, using a variety of tools and methods.
• Infor Coleman: An AI-powered platform that connects and enhances the Infor applications and services, as well as third-party applications and platforms, using machine learning, natural language processing, and other technologies, enabling organizations to automate and optimize their processes and workflows.
• Infor ION: A middleware platform that allows organizations to create, manage, and monitor integrations with other applications and platforms, both within and outside the Infor ecosystem, using a simple and intuitive interface, ensuring data consistency and reliability.

Comparison and Conclusion

When comparing Workday vs Infor HCM in integration and compatibility, both platforms offer strong features that can help organizations to integrate and collaborate with various applications and platforms, both within and outside their respective ecosystems. Workday is particularly effective in providing a high level of integration and compatibility, enabling organizations to connect and exchange data with a wide range of applications and platforms, using a variety of tools and methods. Its Workday Marketplace and Workday Open Platform also help to enhance efficiency and innovation within the organization and with external partners.

On the other hand, Infor HCM excels in providing a strong level of integration and compatibility, enabling organizations to integrate and share data with a diverse range of applications and platforms, using a variety of tools and methods. Its Infor OS and Infor Coleman also help to ensure flexibility and scalability within the organization and with external partners.

Choosing between Workday and Infor HCM for integration and compatibility will depend on your organization’s specific integration and compatibility needs, such as the number and type of applications and platforms that need to be integrated, the level of customization and extension required, and the potential benefits of leveraging the best practices and innovations from the respective communities. Both systems offer powerful tools to support interoperability and collaboration, but they cater to slightly different organizational needs and priorities.

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Customer Support and Service

Customer support and service are vital aspects of any HCM system, ensuring that the organization can access the necessary help and guidance to use the system effectively and resolve any issues or challenges that may arise. This section compares the customer support and service features of Workday vs Infor HCM, focusing on how each system supports customer satisfaction and success.

Workday Customer Support and Service

Workday provides a high level of customer support and service, offering various channels and resources for customers to access the help and guidance they need to use the system effectively and achieve their desired outcomes. Its customer support and service features are designed to foster a collaborative and responsive relationship between Workday and its customers.

Key Features of Workday Customer Support and Service:

• Workday Community: A online community that connects customers with Workday experts and peers, allowing them to ask questions, share ideas, and provide feedback, enhancing their learning and collaboration experience.
• Workday Support: A support portal that provides customers with access to various support resources, such as documentation, knowledge base, case management, and chat, enabling them to find answers and solutions to their issues and challenges.
• Workday Customer Success: A customer success program that provides customers with dedicated customer success managers and advisors, who help them to achieve their goals and maximize their return on investment, ensuring their satisfaction and success.

Infor HCM Customer Support and Service

Infor HCM provides a strong level of customer support and service, offering various channels and resources for customers to access the help and guidance they need to use the system effectively and overcome any issues or challenges that may arise. Its customer support and service features are designed to ensure a reliable and consistent relationship between Infor and its customers.

Key Features of Infor HCM Customer Support and Service:

• Infor Support Portal: A support portal that provides customers with access to various support resources, such as documentation, knowledge base, case management, and chat, enabling them to find answers and solutions to their issues and challenges.
• Infor Education: An education portal that provides customers with access to various learning resources, such as courses, certifications, webinars, and videos, enabling them to learn and master the system effectively.
• Infor Services: A services program that provides customers with access to various professional services, such as consulting, implementation, upgrade, and cloud, enabling them to optimize their system performance and achieve their desired outcomes.

Comparison and Conclusion

When comparing Workday vs Infor HCM in customer support and service, both platforms offer strong features that can help customers to use the system effectively and resolve any issues or challenges that may arise. Workday is particularly effective in providing a high level of customer support and service, offering various channels and resources for customers to access the help and guidance they need. Its Workday Community and Workday Customer Success also help to foster a collaborative and responsive relationship between Workday and its customers, enhancing their satisfaction and success.

On the other hand, Infor HCM excels in providing a strong level of customer support and service, offering various channels and resources for customers to access the help and guidance they need. Its Infor Education and Infor Services also help to ensure a reliable and consistent relationship between Infor and its customers, ensuring their satisfaction and success.

Choosing between Workday and Infor HCM for customer support and service will depend on your organization’s specific customer support and service needs, such as the preferred channels and resources for accessing help and guidance, the level of collaboration and responsiveness expected from the vendor, and the potential benefits of leveraging the vendor’s expertise and best practices. Both systems offer powerful tools to support customer satisfaction and success, but they cater to slightly different customer needs and preferences.

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Pricing and Cost-effectiveness

Pricing and cost-effectiveness are important aspects of any HCM system, ensuring that the organization can afford the system and achieve a positive return on investment. This section compares the pricing and cost-effectiveness features of Workday vs Infor HCM, focusing on how each system offers value for money and supports the organization’s financial goals.

Workday Pricing and Cost-effectiveness

Workday provides a transparent and flexible pricing model, offering various subscription options and packages based on the number of users, the modules selected, and the contract duration. Its pricing and cost-effectiveness features are designed to provide customers with a fair and predictable pricing structure and a high value for money.

Key Features of Workday Pricing and Cost-effectiveness:

• Subscription-Based Pricing: Offers a subscription-based pricing model, where customers pay a recurring fee based on the number of users, the modules selected, and the contract duration, allowing them to scale and adjust their subscription as their needs change.
• No Hidden Fees: Provides a transparent pricing structure, where customers are aware of all the costs and fees involved in their subscription, such as implementation, maintenance, and support, avoiding any surprises or extra charges.
• High Value for Money: Delivers a high value for money, where customers can access a comprehensive and integrated HCM solution that covers all aspects of the employee lifecycle, enhancing their efficiency and productivity, and improving their business outcomes.

For more information about pricing, please visit Workday’s website.

Infor HCM Pricing and Cost-effectiveness

Infor HCM provides a competitive and customizable pricing model, offering various subscription options and packages based on the number of users, the modules selected, and the contract duration. Its pricing and cost-effectiveness features are designed to provide customers with a flexible and scalable pricing structure and a high value for money.

Key Features of Infor HCM Pricing and Cost-effectiveness:

• Subscription-Based Pricing: Offers a subscription-based pricing model, where customers pay a recurring fee based on the number of users, the modules selected, and the contract duration, allowing them to scale and adjust their subscription as their needs change.
• Customizable Packages: Provides customizable packages, where customers can choose the modules and features that suit their specific needs and preferences, ensuring that they only pay for what they need and use.
• High Value for Money: Delivers a high value for money, where customers can access a comprehensive and dynamic HCM solution that covers all aspects of the employee lifecycle, enhancing their flexibility and adaptability, and improving their business outcomes.

For more information about pricing, please visit Infor HCM’s website.

Comparison and Conclusion

When comparing Workday vs Infor HCM in pricing and cost-effectiveness, both platforms offer competitive and flexible pricing models that can suit various organizational needs and budgets. Workday is particularly effective in providing a transparent and predictable pricing structure, where customers can access a comprehensive and integrated HCM solution that covers all aspects of the employee lifecycle, enhancing their efficiency and productivity, and improving their business outcomes.

On the other hand, Infor HCM excels in providing a customizable and scalable pricing structure, where customers can choose the modules and features that suit their specific needs and preferences, ensuring that they only pay for what they need and use. Its comprehensive and dynamic HCM solution also enhances their flexibility and adaptability, and improves their business outcomes.

Choosing between Workday and Infor HCM for pricing and cost-effectiveness will depend on your organization’s specific pricing and cost-effectiveness needs, such as the number of users, the modules and features required, the contract duration, and the expected return on investment. Both systems offer powerful tools to provide value for money, but they cater to slightly different organizational needs and preferences.

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User Reviews and Testimonials

User reviews and testimonials are valuable sources of information and feedback for any HCM system, providing insights into the user experience and satisfaction of customers who have used the system. This section compares the user reviews and testimonials of Workday vs Infor HCM, focusing on how each system meets the expectations and needs of its customers.

Workday User Reviews and Testimonials

Workday receives generally positive user reviews and testimonials, with customers praising its user-friendly interface, comprehensive functionality, and seamless integration. Its user reviews and testimonials reflect its high customer satisfaction and loyalty.

Key Features of Workday User Reviews and Testimonials:

• User-Friendly Interface: Many customers appreciate the user-friendly and intuitive interface of Workday, which makes it easy to navigate and use the system, enhancing the user experience and engagement.
• Comprehensive Functionality: Many customers commend the comprehensive functionality of Workday, which covers all aspects of the employee lifecycle, enhancing the efficiency and productivity of the HR processes and workflows.
• Seamless Integration: Many customers value the seamless integration of Workday, which connects and synchronizes data across various HR modules and functions, ensuring data accuracy and consistency across the system.

Infor HCM User Reviews and Testimonials

Infor HCM receives mixed user reviews and testimonials, with customers highlighting its robust functionality, advanced analytics, and flexible configuration. However, some customers also point out some drawbacks, such as its complex interface, steep learning curve, and occasional bugs. Its user reviews and testimonials reflect its varied customer experience and satisfaction.

Key Features of Infor HCM User Reviews and Testimonials:

• Robust Functionality: Many customers appreciate the robust functionality of Infor HCM, which covers all aspects of the employee lifecycle, enhancing the flexibility and adaptability of the HR processes and workflows.
• Advanced Analytics: Many customers commend the advanced analytics of Infor HCM, which provides detailed and real-time insights into the HR data and performance, enhancing the data-driven decision-making and optimization of the HR strategies and outcomes.
• Flexible Configuration: Many customers value the flexible configuration of Infor HCM, which allows them to customize and tailor the system to their specific needs and preferences, ensuring that the system meets their unique requirements and expectations.

Comparison and Conclusion

When comparing Workday vs Infor HCM in user reviews and testimonials, both platforms receive positive and negative feedback from their customers, reflecting their strengths and weaknesses. Workday is particularly effective in providing a user-friendly interface, comprehensive functionality, and seamless integration, which enhance the user experience and satisfaction. Its user reviews and testimonials reflect its high customer satisfaction and loyalty.

On the other hand, Infor HCM excels in providing robust functionality, advanced analytics, and flexible configuration, which enhance the user flexibility and adaptability. However, some customers also face some challenges, such as its complex interface, steep learning curve, and occasional bugs. Its user reviews and testimonials reflect its varied customer experience and satisfaction.

Choosing between Workday and Infor HCM for user reviews and testimonials will depend on your organization’s specific user experience and satisfaction needs, such as the ease of use, the functionality, the integration, the customization, and the reliability of the system. Both systems offer powerful tools to meet the expectations and needs of their customers, but they cater to slightly different user needs and preferences.

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Conclusion

Workday and Infor HCM are two of the leading cloud-based HCM solutions in the market, offering comprehensive features and capabilities to manage all aspects of the employee lifecycle, from hiring to retirement. Both platforms are designed to support the needs of modern enterprises with global operations and diverse workforces. However, they also have distinctive differences in their approach, functionality, and value proposition, which can make one more suitable than the other depending on your organizational context and goals.

In this detailed comparison of Workday vs Infor HCM, we have explored how these two HCM solutions stack up against each other in various aspects, such as core HR functions, talent management, payroll, and more. We have also provided insights from industry experts and analysts to help you make an informed decision between these two platforms.

Based on our analysis, we can conclude that Workday is ideal for organizations that require a unified, user-friendly, and integrated solution that covers all aspects of the employee lifecycle, enhancing their efficiency and productivity, and improving their business outcomes. Workday is particularly well-suited for mid-sized to large businesses that value simplicity, consistency, and innovation.

On the other hand, Infor HCM is ideal for organizations that require a robust, dynamic, and customizable solution that covers all aspects of the employee lifecycle, enhancing their flexibility and adaptability, and improving their business outcomes. Infor HCM is particularly well-suited for large or globally diverse organizations that face complex and varied HR challenges and opportunities.

The decision between Workday and Infor HCM will depend on your organization’s size, complexity, and specific HR needs. Each platform provides powerful tools to manage and grow your workforce, but they cater to different organizational priorities and challenges. We hope that this comparison has helped you to understand the pros and cons of each platform and to choose the one that best fits your needs and goals.

Read our full Workday review

Read our full Infor HCM review